Effective Date: January 1, 2025
Louisville Infrared Thermal Imaging respects your privacy. We don’t take your trust lightly. This page explains what data we collect, why we collect it, and how you can manage it.
What We Collect
We collect two types of information:
- Personal Information
If you fill out a form, email us, or call—we may collect your name, phone number, email address, and anything else you choose to share. - Non-Personal Information
This includes things like browser type, device ID, IP address, and general activity on our site. We gather this automatically, mainly through cookies and analytics tools.
How We Use It
We use the information to:
- Respond to your requests
- Provide our thermal imaging services
- Improve our website and how it works
- Occasionally send updates, offers, or service notices—but only if you’ve agreed to receive them
We don’t share mobile information with third parties for marketing or promotional use.
When We Share It
We do not sell your information. Ever.
We only share data when:
- It’s legally required
- It’s necessary to prevent fraud or protect our business
- We work with a trusted vendor—like a hosting provider or analytics service—and they need limited access to help us run our site
Cookies and Tracking
Yes, our site uses cookies.
They help us understand how people use the site and keep things running smoothly. You can disable cookies in your browser, but parts of the site might not work as well if you do.
Your Choices
You can:
- Ask what personal data we have
- Request changes or deletion
- Opt out of marketing emails at any time
To do any of the above, email us at info@louisvilleinfrared.com.
How We Protect Data
We use industry-standard tools and security measures. Still, no system is foolproof. Always be cautious with the information you share online.
Updates to This Policy
Sometimes we make changes. If we do, we’ll update this page with the new effective date.
Contact
Questions? Email us: info@louisvilleinfrared.com
Thanks for trusting Louisville Infrared.